To withdraw funds from your USD wallet to a bank account, you will need to carefully follow a set of steps as elaborated below. All our valued customers are advised that withdrawals can not be done to Visa Card, Mastercard or Smart Cash accounts.
Log into your Golix account and click on wallets,
as shown on the pictures below
Select the USD wallet and click on Send USD
Select your Bank from the list as below and make sure to enter the correct BANK NAME and ACCOUNT NUMBER
And a One Time Password will be sent to your mobile that you will enter in the Message Box that pops up.
You enter the code sent on your mobile as below
And after you have entered the six digit code you click on Submit.
After this it means you have successfully withdrawn from your wallet.
The transaction is suppose to appear under Recent Deposit/ Receive History with a status Processing. When advised that your withdrawal has been completed does not mean your money is reflecting into you bank account but you are suppose to wait for the your bank to physically credit your individual account. This normally takes 1 to 3 working days.