How to Withdraw/Send Etherium(ETH)

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22 comments

  • Avatar
    Marcus Junior

    How much is the fees?

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    Harry Powell

    Exchange is not working - ethereum will not deposit. DO NOT USE.

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    Nomsa Mukuze

    Hi Marcus 

    Thank you for contacting us.

    Here is the  link to our fees https://golix.com/fees

    Regards

    Nomsa Mukuze

  • Avatar
    Tatendaz

    Hello Nomsa

    Eth deposits are not working at all. I can see funds have been trsaferredto the eth address on https://etherscan.io/ but nothing shows up on the Golix interface.

    Its already been 5 days and I have not heard from support. I opened a ticket with them. If its not working can you just refund the the eth back instead of being quite about it and encouringpeople to to deposit eth.

    Bitcoin deposit is working fine but eth is not.

  • Avatar
    Harry Powell

    Agreed have had the same issue and it's simply ridiculous not to mention or warn people, let alone to demo a currency that has obviously barely or not at all been tested. I have also been waiting for several days to only a vague 'your query is being investigated' response.

  • Avatar
    Nomsa Mukuze

    To all our valued customers with ETH deposit  queries , may l advise that this issue will be fixed any time soon. Sincere apologies for the inconvenience caused.

    Best regards

    Nomsa Mukuze

     

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    Willem

    ETH deposit still not showing while confirmed more than 10 days ago. When will this be fixed???

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    Cholowakner

    Same issue my ETH deposit not showing despite the fact that the transaction have been confirmed by etherscan, please what can I do?

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    Mandlah Sibanda

    It has been 11 days now and I still haven't received anything. DO NOT BUY.

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    Cholowakner

    Golix whats your position on these non credited ETH, a lot of cash is tied up in these ETH of which we don't even know what will happen to them. The worse thing is you are quite about it, its more than 10days you haven't rectify the issue.

    We need to have confidence with our exchange, issues must be solved as quick as possible to avoid financial loss due to price volatility.

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    Jcchakara

    Wish i had seen these comments before depositing my eth. been waiting for days to receive my eth. Whats worse is these guys dont answer their landline and they dont respond ton emails. Just because Cryptos are not regulated in zim doesn't mean this isnt criminal. lets unite and map a way forward guys.

  • Avatar
    Alan Paris Caballes

    its been 2days and 7 hours since I sent ETH to my wallet here at Golix but I still haven't received anything yet. What the hell Golix??

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    Nomsa Mukuze

    Dear Customers

    May l advise that the issue of ETH deposits has been resolved. Our sincere apologies for taking this long, sometimes it takes longer because we take our time to make sure everything will be made perfect.

    To some that might be still having missing deposits may l have your transaction IDs so that we can credit your accounts.

    Regards

    Nomsa Mukuze

     

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    Nomsa Mukuze

    Dear Mandlah Sibanda

    Since deposits are credited one by one, l do not seem to find this email msibanda@minerva.ki.edu. Do you have another email address that you used  to register on Golix. May you kindly respond direct to my email nomsa@golix.com

    Regards

    Nomsa Mukuze

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    Jcchakara

    Thank you for resolving my issue and crediting my account Nomsa Mukuze. I hope you view our complaints as constructive criticism rather than malicious rants, Keep up the good work.

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    Cholowakner

    Hi Nomsa

    Are withdrawals or sending eth working, I have been trying to send/withdraw my eth but failed, each time I attempt my transaction is placed on pending status.

    Good day

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    Mandlah Sibanda

    Hi Nomsa

    I also have the same problem as Cholowakner. I received the ETH but I cannot send/withdraw. 

    My golix account email is mandlasibanda196@gmail.com

    Thanks.

  • Avatar
    Pavel

    fag's

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    Cholowakner

    Hi Normsa

    Has the issue of sending/withdrawal of ETH been sorted, I am still failing to send.

    Good day

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    Graf-doc

    Nomad mukuze I did not get my bch. I am writing a statement for the interpol and the court. you, scammers, put in jail. I translated bch to golix 19z1Mk85dNTNmCsGmKVPYYi3Gdi4GK5sWV. it's already 30+ days, but my deposit is 0. Return my money.

  • Avatar
    Nomsa Mukuze

    Dear Graf-Doc

    Sincere apologies for the delay in crediting your account, this  does not normally happen though.

    May l take this opportunity to advise  that your issue has been resolved this morning. 

    Enjoy using our site.

    Regards

    Nomsa Mukuze

     

     

  • Avatar
    Josecarlospasqualini

    Nomsa Mukuze 

    solve my problem please Ticket #6425
     
    30 days
     
    tanks

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